FAQ's


Choose to collect your camper from Havant (Portsmouth), Southampton, or Poole. You can leave a car with us for the duration of your rental or we can collect you from our local train stations, either Petersfield or Havant. A delivery & collection service is also available - please contact us for a quotation.

We feel it’s important to blend in as much as possible (for security more than anything), so we use minimal branding. But, if you would prefer to have a fully branded van we have a few promotional vans so please let us know prior to booking.

Our vehicles are less than 2 years old and are covered under VW Assistance. In the unlikely event they cannot fix the problem we will supply a replacement vehicle (subject to availability).

The minimum age requirement for campervan hire is 21 and the maximum age is 78 (if you are outside of these age requirements please contact us as we will need to contact our insurance company).

Yes, if you opt for Europe cover you will be insured to drive in any EU country. We will supply you with the required items for driving on the continent (beam benders, reflective jackets, etc).

Unfortunately due to Covid19 we have stopped offering bedding as an extra.

The California's can seat and sleep 4 people.

We might have a dog friendly van (valeting charge applies) best to call us.

Unfortunately, our fleet are all DSG's (automatics)

Definitely not.

Soft bags would be best - but you're more than welcome to unpack and leave your suitcases with us for the duration of you rental.

One-way rentals in the UK may be possible but will incur a charge, please contact us with your requirements.

It's not always possible to provide the registration number in advance, but the ferry company should be happy if you provide the vehicle dimensions. Which are: California: L 4.9 - W 1.9 - H 2m. If you still have trouble making a booking please contact us.

There are many excellent campsites in the UK and Europe. Please see the Plan your trip page for details. In England and Wales there is no legal right to wild camp, but there are plenty of remote spots. So be discreet, steer clear of farmer’s fields and private property, keep out of sight of houses & farms. Don't stay too long and don't leave any rubbish behind!

We will need to see each driver’s full license (both parts if a UK license holder), plus a utilities bill with an address that matches your license. Overseas licence holders we will need to see your licence and passport. Please note: we cannot hire the vehicle with out these documents.

In the event of an own fault accident causing damage to the vehicle or any third party property the hirer is liable for a £1000 excess. This liability can be reduced to £200 with the optional CDW that costs £12.50 per day. Please note the CDW does not cover the replacement or repair to the roof, undercarriage, windows, tyre damage, loss of keys or damage to the interior fixtures/fittings and equipment.

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